Purpose of the Study
The most critical aspects of a role management initiative are establishing the proper approach, engaging with the right contributors, setting expectations, and gaining their commitment to the initiative’s success. Addressing these business challenges represents the largest share of the overall effort. This case study provides insight into Indiana University (IU)’s new role management program and how it will address the security and data-protection needs of the university. The program is unique in that responsibility for the initiative’s activities and operations are shared between business elements and IT and security administration.
IU, headquartered in Bloomington, is one of the United States’ Big Ten educational institutions — with more than 100,000 students enrolled and nearly 20,000 faculty and staff.1 The university is a collection of discrete businesses, each having its own characteristics. Role management is a strategic effort that will influence almost every business activity and IT resource in the university. The role management program involves establishing a vision, modeling and analyzing business processes and procedures, and implementing and deploying the solution. This case study introduces the characteristics of the program, including IU’s perspectives on role management, the impetus for its adoption, and the business environments and perspectives of the IU community.
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