Most of the IUPUI campus shut down over Super Bowl weekend, but tech support and services helped students and faculty continue their work. Here’s how:

STUDENT TECHNOLOGY CENTER: IT 131

Even though classes were cancelled, students still had assignments – and needed access to technology and help with software. With that in mind, Technology Center Consulting (TCC) staff kept IT 131 open from 9am to 5pm on Friday and Saturday, and again on Monday. Visitors were happy to find the lab open, especially so they could access classes online for attendance credit.

ONCOURSE, IUanyWARE, & THE SUPPORT CENTER

As always, faculty and students were able to submit assignments, access resources, and interact via Oncourse, IU’s learning management system.

With IUanyWARE, students did not even have to head in to campus to use essential software – instead, they had on-demand access to over 100 apps from their computers, tablets, and smartphones (not to mention their favorite WiFi hotspots).

The ICTC Support Center walk-in location stayed open from 8am to 5pm on Friday, to make sure everyone got what they needed heading into the weekend. And, IUPUI’s usual 24/7 technical support via phone, chat, and email continued without interruption.

THE CENTER FOR TEACHING AND LEARNING

Thanks to early publicity about planning ahead, the Super Bowl served to introduce faculty to the range of services and professional development opportunities available through the Center for Teaching and Learning (CTL). One-on-one consultations increased, as did interest in ways to keep teaching during campus closings and other events that interrupt class.

From December up until a few days before the big event, the CTL offered workshops on preparing for disruptions caused by the Super Bowl. The sessions focused on tools and services to help faculty keep teaching, either via pre-recorded or live online courses or through specialized course materials and assignments. In addition, while the Center’s physical space was closed on Friday and Monday, CTL staff telecommuted so as to provide ongoing support by phone and email.

LOOKING FORWARD

Need to keep teaching in times of campus closure or other events that disrupt class? Be sure to visit http://keepteaching.iu.edu.

Tags: software, STCs, support