Cyber criminals are masquerading as help desk support to compromise and take control of your computer. They trick you into thinking your computer is malfunctioning, then try to get you to download software or let the “technician” remotely access your computer to “repair” it.
Always be suspicious of any email that asks you to divulge personal or financial information, is urgent, or contains a link to a website that does not match the organization sending the email. Never give control of your computer to a third party unless you can confirm that the third party is legitimate.
If you think you’ve received a fake request, report it to the Support Center immediately >>