Stories Tagged as “support”

Welcome back! Let’s talk about saving you money and time

So much happened while you were away! And for you new guys, there’s so much to tell you! This newsletter is a good start. Here’s a quick rundown of what you need to know >>

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What to do when you don’t know what to do

IU has lots of answers. Here are avenues to explore in your search for the truth

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We doubled your Box @ IU account

Box is the place to store and share your files. We noticed some accounts were bursting at the seams, so we doubled the IU account size. Each individual and group Box account can now hold 100GB of documents, photos, videos, Box Notes, creative projects, and more.

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IT Training offers loads of options for learning the latest software

UITS IT Training offers several no-cost ways to stay on top of the latest software. Workshops, classes, webinars, and online learning offer options to fit your needs and schedule.

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Returning students with Windows devices: Run Get Connected Express

We want to keep your devices and files safe from hackers, viruses, and assorted technology thugs. To do that, we ask that all returning students with Windows devices run Get Connected Express, a speedy fix that will configure your computer to meet IU’s baseline standards for security and network connectivity.

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Cyrus email (IU Webmail) phasing out in February

In order to move forward with providing larger mailboxes and new features for IU email, UITS is discontinuing the Cyrus (Webmail) email system on February 2, 2015.

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IU Mobile getting a refresh

On August 21, we’ll unveil the newest version of the popular IU Mobile app — this time backed by the power of One.IU, IU’s one-stop-shop for online services.

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Umail email account issues in China

Some students in China who have IU Umail email accounts, powered by Google, are having difficulty accessing mail and Google-based services while in China. (This issue also impacts IU offices that need to reach new and existing students in China via their IU email accounts.)

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Boost the wireless in your classroom

If Wi-Fi is running slow in your classroom, or you fear it might, please email UITS with the class location and size. We’ll assess your needs, adding network connections or re-routing resources during your class period as necessary.

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IT Training: Several ways for you to learn

The fall schedule is now live on the UITS IT Training website. Get a head start on the new school year with some short webinars on IU systems like Box, IU eTexts, Windows 8.1, IUanyWare, and ePortfolio.

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We have LEGO® robots

Registration is open for Statewide IT 2014. Come learn from your colleagues and enjoy a little playtime, too.

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Knowledge Base update brings mobile-friendly design, improved search (touch for more >>)

The IU Knowledge Base — your source for all IU tech answers — has been around since 1988, when IU computer lab consultants got the idea to pool answers to common questions so they wouldn’t have to repeatedly write answers from scratch.

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Want more IT news?

If you are curious about IT-related news, announcements, and events of interest to the IU community, consider subscribing to IT-Announcements-L.

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