Stories Tagged as “support”

Requesting software for STCs just got easier

We have a sparkling new system for faculty to input and track software requests for Student Technology Centers (STCs), partner labs, IUware, and IUanyWare. Check it out soon! Requests for software for the 2014-15 academic year are due by May 1.

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What to do if your computer has a virus

If you notice a sudden change in your computer’s behavior and think it might have a virus, don’t panic. Not all such maladies are fatal, and you have several options.

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UITS User Survey: Help us help you

Some of you received a request to complete the annual UITS User Survey. Please complete and return the survey by April 11 if you haven’t already.

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IU Online support: We can help

Find out how UITS Teaching and Learning Technologies supports every stage of creating an online course or program

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Find out what Research Technologies can do for you!

Research Technologies will be traveling to regional campuses to host InfoShares

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Microsoft no longer supporting Windows XP

UITS Support Center will no longer be registering Windows XP devices to the IU network.

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More IT news and events for March 26, 2014

Box increases max file size to 10 GB; IU and Internet2 presidents lead US delegation to establish partnership with leaders in India; In case you missed the last newsletter

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Beware fake Help Desk scams

Always be suspicious of any email that asks you to divulge personal or financial information, is urgent, or contains a link to a website that does not match the organization sending the email. Never give control of your computer to a third party unless you can confirm that the third party is legitimate.

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One.IU a finalist in IDG’s awards program, nominated for TechPoint Mira (touch for more >>)

One.IU, Indiana University’s new app store for its online services, has been named a finalist in IDG’s Consumerization of IT in the Enterprise (CITE) awards program.

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Imail and Cyrus email systems being phased out

UITS will end new account creation for the Cyrus (Webmail) and Imail email systems beginning March 6. Existing Cyrus and Imail account holders are not affected at this time.

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More IT news and events for February 26, 2014

IU to support $320 million Digital Lab for Manufacturing; If you want to keep your Mypage account, remember to fill out the user agreement; Video: Manipulating plant cells is science, and art

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Keeping IU’s digital information safe

IU’s IT-28 policy is designed to reduce vulnerabilities and exposure as much as possible to protect IU’s digital information.

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More IT news and events for February 12, 2014

Check your printing allotment; See the Dell deals for February; Kinsey Reporter mobile app adds Valentine’s Day survey; IU researchers help develop state-of-the-art cybersecurity resource; EDUCAUSE Review: Speeding up on curves; Indiana GigaPOP to provide new 10 Gbps connection

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