Stories Tagged as “UITS”

Knowledge Base update brings mobile-friendly design, improved search (touch for more >>)

The IU Knowledge Base — your source for all IU tech answers — has been around since 1988, when IU computer lab consultants got the idea to pool answers to common questions so they wouldn’t have to repeatedly write answers from scratch.

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If you are curious about IT-related news, announcements, and events of interest to the IU community, consider subscribing to IT-Announcements-L.

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Learn the basics with IT Training

IT Training is the place to learn the basics, and there’s still time to take courses this summer.

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Tech Bytes: Keeping it real

Tech Bytes, short videos on YouTube, deliver quick and easy tech tips and information.

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Statewide IT registration opens July 15

Save the dates (October 7-8), reserve your room at the IMU Biddle Hotel and Conference Center, and register for the conference beginning July 15.

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Cyrus email (IU Webmail) phasing out in February

In order to move forward with providing larger mailboxes and new features for IU email, UITS is discontinuing the Cyrus (Webmail) email system on February 2, 2015. All Cyrus accounts will be disabled and data will be unavailable after February 2.

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IT Training takes requests

Did you know you can request a specially scheduled session of an IT Training workshop for your academic class, department, group, or business? We’ll provide the instructor, the electronic materials, the expertise, and the room (if needed).

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IU Bloomington: UITS Support Center hiring part-time consultants

Do you like to help people with technology? Join the UITS Support Center and become part of an award-winning team. Consultants provide technical assistance to all IU and IU-supported affiliates in person and over phone, email, and chat. You’ll learn a lot and be paid for it, too.

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IU South Bend homepage adapts to mobile devices

Responsive design is aimed at providing easy reading and navigation

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The UITS Support Center earned runner-up honors in the Best in Class (under 200 staff) category of the 2014 Call Center Week Excellence Awards (touch for more >>)

The Support Center strives to be one of the country’s best — and this award honors that dedication to excellence. IU was the only higher education finalist among 33 contenders in 13 categories. Competitors included CareerBuilder and wellness company GuideWell Connect.

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Senior network engineer Brent Sweeny has received IU’s highest staff honor, the E. Ross Bartley Award (touch for more >>)

Brent Sweeny is leaving on a high note. The senior network engineer – who has worked at Indiana University since 1976 and retired May 31 – has received Indiana University’s E. Ross Bartley Award. Named after one of late IU Chancellor Herman B Wells’ most valued staff members, the Bartley Award is the highest staff award given by the IU president.

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Introducing the new Knowledge Base

The Knowledge Base (KB) — your source for all IU tech answers — received a major update. The new IU KB debuted June 15, featuring a new look, more robust and powerful searches, and better integration with IU systems. It’s also mobile friendly for tablets and smartphones.

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UITS Support Center wins runner-up honors

UITS Support Center recently recognized for their hard work during the 15th annual Call Center Award Week, where they received runner-up honors in the Best in Class Call Center (under 200 staff).

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